// legal
Refund & Cancellation Policy
Last updated: June 13, 2026
This policy explains how billing, cancellations, and refunds work for CfxKit paid plans. It applies to the Plus, Pro, and Max subscriptions operated by Boltise and billed through Stripe. The Free plan is always free and is not affected by this policy.
Subscriptions & renewals
- Paid plans are monthly subscriptions. You are charged on the day you subscribe and on the same day each month after that.
- Your subscription renews automatically until you cancel it.
- Prices are shown on the pricing page before you check out, and Stripe sends a receipt for every charge.
Cancelling
- You can cancel anytime from Billing & invoices in your account, through the Stripe customer portal.
- Cancellation stops future charges. Your plan stays active until the end of the current billing period, then drops to Free.
- Cancelling does not delete your account, your projects, or your local API keys — those stay with you.
Refunds
Payments for CfxKit subscriptions are generally non-refundable. Because you can cancel anytime to stop the next charge, and a Free plan lets you try the product first, we do not provide refunds for partial billing periods, unused token allowances, or time you didn’t use the service. When you cancel, you keep paid access through the period you already paid for.
Exceptions
We’ll review refund requests case by case and may issue one at our discretion — for example, a duplicate charge, a clear billing error on our side, or a charge you didn’t authorize. Where a refund is required by the consumer law that applies to you, that law takes precedence over this policy.
Failed payments
If a renewal payment fails, you get a 7-day grace period to update your card before the plan pauses. After that, your account drops to the Free plan until billing is resolved. No paid features are charged while the account is on Free.
How to request a refund
Email support@cfxkit.com from your account email with the charge date and amount. We aim to respond within a few business days. Approved refunds are returned to your original payment method through Stripe.
Contact
CfxKit is operated by Boltise. Questions about billing or this policy go to support@cfxkit.com. See also our Terms of Service and Privacy Policy.